StayPoland - Poland, made perfect

Comentarios de clientes

Reseñas en los últimos 3 meses: 89.
Excelente: 67, Muy positivo: 17, Positivo: 5, Regular: 0, Negativo: 0, Muy negativo: 0.
Clientes que estuvieron satisfechos y recomendarían nuestro servicio: 100%.

Para merecernos su confianza, publicamos todos los comentarios sobre nuestro servicio;
los halagos de los que estamos orgullosos y también las críticas. Si nos equivocamos,
lo remediamos, compensamos al cliente y reducimos el riesgo de que se repita el problema.

TRANSPARENCIA. SERVICIO EXCELENTE. TODOS LOS COMENTARIOS: 105.955
Respuestas a: "¿Estuvo satisfecho? ¿Volvería a usar StayPoland.com?"
Joseph Estados Unidos
sep 24,2017
6 - día del tour
Excelente mostrar detalles
Everything proceeded ;like clockwork. All of the drivers and tour guides were prompt, knowledgeable, and friendly. I have one minor criticism. Combining Auschwitz and the salt mine in a long single day trip was very tiring. I would have preferred only visiting Auschwitz on that day, leaving the salt mine for another day.
Kim Canadá
sep 22,2017
1 - día del tour
Excelente mostrar detalles
Excellent
Kim Canadá
sep 22,2017
1 - día del tour
Excelente mostrar detalles
Caitlyn Estados Unidos
sep 22,2017
10 - día del tour
Excelente mostrar detalles
Christine Australia
sep 21,2017
8 - día del tour
Excelente mostrar detalles
James Estados Unidos
sep 21,2017
8 - día del tour
Excelente mostrar detalles
Mr. Waldemar provided excellent personal service with regards to transportation. He was on time and always took the most efficient route to our hotel or the airport.
Vladimir Eslovaquia
sep 20,2017
3 - día del tour
Excelente mostrar detalles
promt and usefull information and services, lack of information about parking and prices
Janette Australia
sep 20,2017
12 - día del tour
Excelente mostrar detalles
The service was very good and the tour guide Tomek was excellent, English perfect and knowledge about the Cities and the countryside couldn't have been better. Peter the driver was very competant and drove safely.
Aurelija Lituania
sep 19,2017
3 - día del tour
Excelente mostrar detalles
ok
Marian Estados Unidos
sep 18,2017
1 - día del tour
Excelente mostrar detalles
Tomasz was a very good guide and tried to meet our every need. Overall the experience was very good, although we wish there had been a bigger car.
Yvonne Krysztofiak Estados Unidos
sep 16,2017
12 - día del tour
Excelente mostrar detalles
The service provided by StayPoland was excellent!
Druci & Ralph Estados Unidos
sep 15,2017
12 - día del tour
Excelente mostrar detalles
Great service - Tomas was amazing and really worked hard to make sure everything ran smoothly. The hotels were all in great locations, and it was easy to get around on our own. Only suggestion would be to rearrange some of the schedules for visiting certain sites to accommodate the fact that many museums closed on Monday (so if we had shifted visiting salt mines in Krakow to Monday, that would have freed up Sunday to visit museums), for example.
Judith Estados Unidos, Alabama
sep 15,2017
12 - día del tour
Excelente mostrar detalles
Thomas our guide and Peter our driver excellent.
Charlene Estados Unidos, Arizona
sep 15,2017
12 - día del tour
positivo mostrar detalles
I think the office could have given us more information. In particular, I never received and invoice indicating when I made my deposit, or when final payment was due. This may seem picky, but all tours I have gone on does this as standard operating procedure. As far as the organization of the tour, there are no complaints there. Further, Thomas did a wonderful job of taking care of all of the details of the tour, kept us informed what and where we going, and showed us his extreme knowledge of the history of Poland. He also had a great sense of humor. Two step on guides, one in Gdansk and one on the Krakow walking tour and Castle were excellent.
Charlene Estados Unidos, Arizona
sep 15,2017
12 - día del tour
positivo mostrar detalles
John Estados Unidos
sep 14,2017
12 - día del tour
Excelente mostrar detalles
Tom was good throughout the tour in all aspects. The tour guide at Auschwitz was the least in presentation skills. Two of the hotels left to be desired in quality.
Joseph Estados Unidos
sep 14,2017
12 - día del tour
Excelente mostrar detalles
Excellent service
Lawrence Estados Unidos
sep 14,2017
12 - día del tour
Excelente mostrar detalles
Linda Estados Unidos
sep 14,2017
16 - día del tour
Excelente mostrar detalles
Elizabeth Estados Unidos
sep 14,2017
16 - día del tour
Excelente mostrar detalles
StayPoland assisted me in securing taxi service to transport me up from the airport, set up additional nights at the hotel, communicated with my cousin so that the pickup ran smoothly. They sent materials that clearly showed our daily itinerary, as well as tips to familiarize me with Poland's people and customs. Our tour guide was exceptional. Kasia was extremely knowledgeable, articulate in both Polish and English, and kept our group activities flowing smoothly. She was very attentive to issues group members had, providing personalized attention when needed. I had an amazing first trip to Poland and would highly recommend StayPoland to anyone considering visiting this wonderful country.
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