750 HOTELS IN POLAND
With over 100 new hotels added onto our list in the last year, StayPoland.com now offers rooms in more than 750 hotels in 170 Polish towns and holiday regions. In the best-known cities many hotels compete with online prices 40% lower than in the previous years. We have already negotiated fantastic rates and availability for the whole year of 2010.

CUSTOMER SURVEY: SATISFACTION BY NATIONALITY
Basing on our analysis of data on the satisfaction level of our customers with the hotels they had reserved via StayPoland.com, we find that the most contented were guests from Russian and English-speaking countries. Even nationalities giving lower than average rating level found Polish hotels to be above par. We are also proud that the satisfaction with our services rose - from 89% in 2008 up to 91% in 2009 (from average 4,34 to 4,43 points in the scale 0-5). We are grateful for any suggestions and will promptly deal with any criticism. To see the report, go to: www.staypoland.com/report.aspx

INFORMATION CLARITY
Besides low prices and fast, reliable service, the crux of our work is dealing in information. By that we mean providing up-to-date information to enable our customers to make informed choices: 
- Since 2009 all hotels have been sorted according to official categorization.
- We have made it easier to choose between the hotels offering prices with or without breakfasts.
- Polish hotels on StayPoland.com are being checked and assessed by professional reviewers who personally visit the hotels and provide useful insider tips to the customers.

E-BOOKS ON BEST POLISH HIGHLIGHTS
Now you can download Top Places E-Book which are short, informative e-books on 22 most attractive Polish destinations and 5 Regional guides covering 203 well-known or off-the-beaten-path sights. The e-books are easy-to-use and provide great guidance both when you are planning your trip and during your exploration around Poland.
www.staypoland.com/regions_focus.html

NEW TOURS SECTIONS
Since 2003 we have been organizing individual and group tours as well as business events. This section has been revamped so that you can request a fully-customised private tour, select one of 70 varied city excursions or secure a place on our very popular escorted tours on fixed days. For 2010, we have scheduled 6 escorted tours including a new program to celebrate the 200th anniversary of Fryderyk Chopin's birth.
www.staypoland.com/travel-to-poland.htm

GOOD COMPANY PERFORMANCE
Despite the short-term slowdown in tourist arrivals in Europe, the 2009 sales performance of our company is expected to grow by approx. 5%. We are privileged to have provided tours, events, transport, hotel and car reservations in Poland to more than 25,000 satisfied customers, including a real queen.

GRANT FOR FURTHER DEVELOPMENT
In 2009, we focused mainly on service and product improvement. For next year we have in store very ambitious innovation plans. We have succeeded in receiving a grant from PARP (Polish Agency for Business Development) to co-finance a database upgrade that will enable us to effectively serve also large firms and corporations. We will inform you on the new functionalities as soon as they are implemented.

Thank you for using our services. We promise to bring even bigger and better benefits.
StayPoland.com Team