Thank you very much, that has worked now. We have booked our whole holiday now. This is the best hotel booking company I have used throughout Europe.
John White, UK
Quick, easy and better value than other websites. Will definitely use StayPoland again.
Ulrica (UK, 2010)
I would use StayPoland again. I loved the personal attention. They were helpful in finding a place for us to stay.
Amy (Slovakia, 2010)
I would like to say a massive thank you to both the StayPoland centre, and the hotel staff. I called the StayPoland centre around 2 weeks prior to arrival and explained that I may be proposing to my girlfriend and if I could have a nice room. The room I got far out-did my expectations. Thank you again.
Satisfied Customer (2010)
Hello, I send you this email only to thank you for your help.
I really appreciate your service, by mail and after the exchange of the car. It was a very good vehicle, the man who I met was really kind, and helpful. Be sure I have a real good idea of your firm, and make good publicity of your agency. Thank you and more specially to Miss Magdalena Barska and Mr. Sławomir Piotrowski. Best regards
Béatris (France, 2010)
I was impressed by the prompness of reply. Will certainly use it again if I need info about Poland, thank you.
Viktoria (Russia, 2010)
Your service really sets a standard–so efficient, informative and easy to use. I wish we has something similar in the UK! A truly magnificent service.
Robin (UK 2009)
Yes, of course. StayPoland reserved this room immediately for me. StayPoland is a great way to reserve in Poland for hotels, cars, etc. It’s great!
Carol (USA, 2009)
Excellent phone and on-line service! Will definitely use again for hotel reservations in Poland.
Richard (Australia, 2009)
I found your service of great assistance in my search for accommodation during my trip. In particular I appreciated the telephone contact you made with me to confirm my reservation as I was already travelling and did not have access to my email.
John (Ireland 2009)
I had previously tried, unsuccessfully, several times to book this hotel,as I had been impressed on an earlier stay there. Thankfully I managed to get a booking through StayPoland, presumably through their long-time links to the hotel AND I received a cheaper rate than last year when I made my own booking. Will definitely recommend this company and will use them again.
Jonathan (UK, 2009)
You do a fantastic job helping travelers with accurate descriptions of the hotels and with all the confirmation in real time, thank you for taking care of me. I hope to be back in Poland next summer and will certainly contact you.
Hector (Germany, 2009)
If going to Poland will absolutely reserve via StayPoland. Have done it twice and both times the service was excellent and the hotels according to description. When compared to the necessity to find a hotel on the spot I will prefer StayPoland anytime!!!
Peter (Estonia, 2008)
StayPoland is one of the very best sites we have booked through. They looked after everything for us, Hotel arrangements, transport to and from the airport and trips while we were there. We had a wonderful, safe, worry free holiday. Thank you
Christine (UK, 2008)
I have used StayPoland for three years now with perfect results. I will definitely reserve again, and I can’t think of anything that would improve the service.
Stephanie (USA, 2008)
I tried to book independently of any agency. Mistake. Your service broken down the language barriers and made light work of a tricky hole we had dug for ourselves !
Paul (UK, 2008)
great site with great service. I messed up my first reservation (didnt even read the email which started with “This is not a confirmation”) and thus I realized my first reservation wasn’t fully completed just the night before my departure to cracow. However the situation wasnt lost, the system or your staff promptly found an alternative, which actually worked much better for me. Great experience, carry on the good job:)
Tomas (Czech Republic, 2008)
Excellent service – prompt, efficient, accurate and helpful – good website – I would reserve using StayPoland everytime.
David (UK 2008)
Yes, when I go back to Poland I will be using the Stay Poland reservation center, Katarzyna Rybinska provided me with outsatanding customer service. I was trying to organise a large group (29 people) and Katarzyna did everything possible to accomodate us. Thank you
Thomas (Ireland 2008)
Again I received excellent service. I lost the original booking information due to a laptop problem and requested a change of dates. Each request was addressed very promptly and professionally – a great service and one we would use again to visit Poland.
Cliff (UK 2008)
Excellent, liked the ability to speak to an adviser. Very prompt professional service and very efficient.
Mary (UK, 2007)
Excellent service – we even called from the road to get a reservation. Can’t say enough for Stay Poland. It is the only way to make reservations in Poland. I have used this service for two years and have never been disappointed!
Christine (USA, 2007)
Prompt reply, complete and reliable information. Thank you very much for dealing with my reservation so efficient.
Boguslawa (Poland, 2007)
The StayPoland website is very easy to use. There are excellent links to information of interest. The service and replies are very quick. An excellent service. This is the second time I have used the site and I would not hesitate to use StayPoland again.
David (UK, 2007)
StayPoland is an accurate, genuine, service for the customer. Absolutely excellent, efficient, professional, in every way. Will be using them again for sure.
Michael (Ireland, 2007)
Fantastic website and team, would only ever book my accomodation in Poland with StayPoland, fast, efficient and very helpful. Thanks.
Lisa (UK, 2007)
Stay Poland is a very customer-oriented service and very convenient tool to use.
Igor (Russia, 2007)
I am very satisfied with your service and price that I have payed in comparsion to the rack rate. Thank you very much. I will use StayPoland again.
Bartłomiej (Poland, 2007)
Having accidently come accross the staypoland website, it is an excellent service. Very easy to follow and quick to respond. Attention to detail is very good, I have recommended it to friends and family.
Dawn (UK, 2007)
Could not have been more helpful. I made a mistake with my booking and it was sorted almost immediately. Then I had to book another room late on and again this was really easy. The best reservation centre i have ever used by far.
David (UK, 2007)
Excellent service with the highest amount of the hotels in Poland. Proffessional support through internet. This is the reservation centre I always use when coming to Poland.
Lukasz (Sweden, 2007)
Everything was perfect I just don’t even know where to start. My father was the happiest I’ve ever seen him, Krakow and Zakopane were more just beautiful, great hotels, guides, drivers….everything. We had the best time and I’ll remember it forever.
Thank you for everything. I would like to go back again.
Thea (USA, 2007)
Phil and I want to thank you and your staff for making our trip a reality. It was “icing on the cake” to meet you in Warsaw. The arrangements went flawlessly – our connections and hotels were comfortable, attractive, and immaculate; the tour guides treated us like family and the elegant beauty of your country – all contributed to memories which we will treasure for the rest of our lives.
I hope your holiday was a good one and that the beautiful weather you arranged for us continued after we departed.
Milli and Phil (USA, 2007)
I just wanted to let you know that we were very happy with all aspects of this trip and would definitely recommend your company to any of our friends who visit Poland.
Caroline (Switzerland, 2007)
Thanks very much for organising my three tours. All were very successful, and for that I thank you. I shall not hesitate to recommend your company if I have friends coming to Poland.
David (USA, 2007)
Just a quick message to say we had a wonderful holiday in Poland. Your country is very beautiful and interesting. All the tours were very well organised and our driver, Michael, was fantastic! We really wanted to stay longer. Thanks for all your help.
Alison (UK, 2007)
Just to let you know that the taxi service you arranged for the airport pick up and tour were great, could not have expected more, especially the trip to the camps; also the drivers were very good.
Scott (UK, 2007)
Hello from England,
We would like to thank you very much for totally efficient transport arrangements when we were in Krakow last week.
The driver was waiting at the airport on Tuesday and was very helpful with luggage etc. His English was good! The tour to Auschwitz /Wieliczka on Wednesday was excellent and the driver was on time and looked after us really well.The return to the airport on Saturday (with the same driver) was also on time and he was very helpful again.
Please pass on our thanks to the two drivers-they were excellent! We also enjoyed our stay in Krakow.
Patrick and Anita, Chris and Diane (UK, 2007)
back to my office I want to thank you for your great support in providing the services I had in Cracovia. Everything was perfect. The guides (Tomasz and Marta) were very professional.
Thanks also to Pawel.
As I work in a company which organizes events I will recommend this destination and your services. Have a good day and ciao.
Laura (Italy, 2007)
My wife and I went on the Poland in One Go July 13-19, with Sebastian Wieczorek who was extremely helpful and did an outstanding job of making us feel at home and secure. He was always ready to go out of his way to help: finding the best exchange rate, buying batteries, advising use of telephones, purchasing needed supplies, and just being himself which made out trip more comfortable. In other words, he was exceptional in being concerned about our enjoying the tour; he achieved that goal.
Thank you again for the wonderful experience we had in Poland.
Frank and Sue (USA, 2007)
Zuzanna, this is my first chance to thank you and the others at StayPoland for your efforts on our behalf in arranging our tour of Poland. Everything worked really well. Arranged transport was always on time and the drivers were friendly and helpful, hotel bookings were all correct, the train tickets were waiting for us in Krakow, the tours you arranged were excellent and the guides spoke English well and were genuine experts in their fields.
We were very happy with our trip to your country and would recommend it to anyone. So thank you very much indeed for all your help.
Allan (Sweden, 2007)
My children and their spouses just returned from the trip you planned for them in Hungary, Czech Republic and of course Poland. They said it was the best trip they ever had. Thank you for the wonderful planning and hope to send you more travelers in the future.
Jack (USA, 2007)
This holiday was amazing and we were so impressed with the organisation and everything delivered to perfection. Also everyone we met was lovely and so friendly, including Ilona, one of your guides, and Janusz your driver. It was a shame that we never met, I would have liked that a lot, maybe next time eh?
Thanks once again for a wonderful job, keep up the good work.
Jackie (Gibraltar, 2007)
I am taking a few moments to tell you that we all enjoyed our trip to Krakow and Zakopane very much. The hotels were very comfortable, the organization of the individual trips excellent and especially, the people (guides and drivers) were most welcoming. In particular, I would like to comment our city walk guide in Krakow (Pani Marta). Her knowledge and pleasant personality made for a most interesting three hour conversation as we wandered the streets of Krakow on a sunny morning.
Again, thank you for helping make some very pleasant memories for 3 generations of our family.
Teresa (Canada, 2007)
We had such a fantastic time thanks to you. We really loved every bit of the time we spent in Poland and will certainly be an advocate for a holiday in your country. The trip, accommodation, meals, guides and drivers all came together to make this a truly memorable trip.
Gregory and Anne (Australia, 2007)
I just wanted to say thank you for your excellent service. I had requested a customized tour of Poland and the cost was quite reasonable and no matter what the question or request your staff would handle it. Zuzanna was truly a professional. Thank you so much for the wonderful time we had. I cannot praise your company enough. Excellent.
Jake (USA, 2007)
Just a short note to thank your company for their prompt service and efficiency with our two trips. Both drivers were friendly and courteous and made the trips very comfortable.
Stephenie (UK, 2007)
Thank you for arranging the visit for myself and friends to Auschwitz l & Auschwitz-Birkenau. Your driver was very good as was the guide, Agnieszka. The tour was amazing – and worrying too, that man could do such things to man.
Trevor (UK, 2007)
I wanted to tell all of you how much I enjoyed the trip. I appreciate that it was well organized and well planned. The sightseeing was diverse, the food was good, and Zuzanna did an outstanding job as the tour guide. The tour bus was very comfortable, and the driver did an excellent job. I learned a lot about Poland, and was impressed by how much the country has progressed in the past 20 years in modernizing and recovering from its many years of trauma–most especially, of course, World War II.
Steve (USA, 2007)
Just a quick email to thank you for your professionalism and excellent service in organising our Auschwitz tour on the 15th August. You made it very easy for us and your prompt email replies were very much appreciated. Not all companies are so efficient! Pawel (the driver) was very helpful and friendly and even taught me some Polish! We very much enjoyed our stay in Poland and are keen to return as soon as possible!
Martin (UK, 2007)
Just a quick email to say thanks to StayPoland for the wonderful tour we have just completed. My wife and I enjoyed every aspect of the tour – sightseeing, hotels and restaurant meals. We can say without a doubt that this tour was the best we have completed. I would have no hesitation in recommending the tour to anybody.
Mike (Australia, 2007)
My husband and I just returned from taking your Grand Tour of Poland. It was absolutely fabulous – one of the best European tours we have ever taken.
The food was excellent and the people were friendly. StayPoland offers a wonderful personalized itinerary that includes many special touches such as unique restaurants and out of the way sights such as the Ethnographic Museum and even dinner in a salt mine. Your agency included a large sampling of Polish culture. We loved the varied itinerary and the balance of activities – there was plenty of free time combined with the sight seeing. I now feel I know more about the homeland my ancestors left 100 years ago. I thought the tours to the Warsaw Uprising Museum and to Auschwitz were very educational. We really enjoyed the cruise in Wroclaw and the Chopin concert in Warsaw. Your small tour size is perfect, and our guide was thoughtful and knowledgeable.
We have never been on a tour that was so thoughfully prepared. Zuanna is a very good guide. We definitely recommend this tour to anyone who is interested in Poland and its culture and history.
Fran & Rich (USA, 2007)
Efficient service with good value rates. Will use it for future visits to Poland and have recommended Staypoland.com to friends and colleagues.
Will happily be recommending your services to friends and colleagues. Many thanks for helping make my visit to Cracow such a pleasant experience.
After this offer we decided use help of StayPoland to make bookings in the other places of our journey over Poland. So I would like to thank you for assistance to find nice places small hotels during out travel and would like to thank Adam Werner especially because his help was very useful for us and that was the main reason why we kept using help of you agency during all our travel.
Fast and reliable.
Very impressed – especially the interactive map. Your prices were very competitive and I would use you again having compared with other sites. Thanks.
Ian (Ireland, 2006)
We would certainly reserve again with StayPoland and will also recommend StayPoland to everyone we speak to who is planning a trip to Poland. Great online service, good website that works, great to be able to ‘chat’ to an operator online.
Karl (UK, 2006)
Was very pleased with the service you provided for us. Would recommend to others to use you if they were travelling to Poland. Thank you for helping us to have a really enjoyable stay in Poland. If we return one day we will definately be using your services again. Thank you.
Tania (Norway, 2006)
I have used Stay Poland before and am VERY pleased with the service – particularly helpful when I phone Stay Poland office. It’s difficult to improve on perfection!!! 🙂
Philip (UK, 2006)
I needed reply for a hotelreservation fast – and I got it within 10 minutes! That’s very professional!
Kirsten (Denmark, 2006)
Yes I would reserve again using this site. Very easy to use and great response time with confirmation of booking. Room was cheaper on this site than any other hotel reservation website.
Julie (UK, 2006)
The StayPoland reservation centre were excellent and I would definitely reserve with them again. They were most helpful when choosing a hotel.
Kay (UK, 2006)
Thanks to StayPoland the room reservation has worked excellently. Many thanks also for the telephonic support. I will only reserve by Stay Poland when we’ll go to Poland on vacation again!
Peter (Germany, 2006)
Hi Anna, We want to thank you for all of your help and encouragement in planning our Stay Poland Tour. The Tour was everything I hoped it would be and more. Susana was an excellent tour guide. She was very knowledgable, concientous and took great care in looking out for us. The local guides were also excellent. The opportunity to take the raft trip was the perfect ending to our holiday. We found Daniel from the car rental to be the same and also prompt. We would highly recommend Stay Poland, you may use us for a reference.
We enjoyed our extended time in Posen and our time with our Polish relatives was priceless. Susana showed us who you were on the picture, so now we have a picture to put with our appreciation of you. We left Poland with a deep apprciation of our Polish heritage and our Catholic faith. May God continue to bless you and Stay Poland. Sincerely
Len and Nancy (USA, 2006)
Joan and I were on your “Poland in One Go” trip starting in Warsaw on Saturday, May 20. We both enjoyed the trip very much and were very pleased that we took it. We felt the trip was very well planned, organized and informative, even if it was complicated a little bit by the Pope’s visit to your fine country. I specifically want to state what a great guide we had. I believe her name was spelled Zuzana. She was very eager, knowledgeable, pleasant, and easy to be with. I feel she is a tremendous asset to your company. Thank you,
Ken (USA, 2006)
Hello Anna, I would like to take a moment and thank you and the entire staff at Staypoland.com for the best trip of our lives. Monica and I had an exceptional time with the group while we were in Poland. Our guide Zuzanna and driver Pavol ( I hope I have the spelling correct) were the absolute best. We have recommended Staypoland.com to all of our family and friends, and we are already making our plans to come back in 2007 in around the same time frame. Mid-May to early June.
Please extend our greatest thanks, to your entire staff and especially to Zuzanna and Pavol. You will hear from us in a few months.
Kevin & Monica (USA, 2006)
Hi Joanna, Well, I’m back in the good old US of A and am missing Poland so much. Like Chopin, my heart remains in Poland. I can’t thank you enough for the wonderful tour. I learned so much and had such wonderful experiences. I have been travelling since the 1970’s and I have never had a better tour guide than Zuzanna. I don’t know what you are paying her but she deserves a raise. She is so knowledgeable, kind, compassionate, and a strong person. Thank you for this wonderful experience that will remain with me for a lifetime. Sincerely,
Mary Ann (USA, 2006)
Dear Iwona, We have just now finished our motor trip and I apologize for being tardy in writing you to thank you so very very much for the wonderful arrangements you made for our Polish trip- everything was PERFECT! Our guides were wonderful -each and every one of them-we enjoyed them all Anna- our Krakow City Tour guide -our two Peters (the first who took us to Auschwitz and the second one in Zakopane) – Andreas our wonderful driver – Isabella and Ralph in Warsaw – she was just a great person too….. Of all the places we visied Warsaw was our favorite – we loved the people, the ambiance and had such great dinners at Belvedere and Marcel Moran (the best meal of the entire trip).
Everyone was so helpful with my bad foot – but luckily that cleared up the very last day in Warsaw! I am only sorry we did not meet – but it will be for the next time!
Once again tthank you for all efforts -even the train tickets problem was solved perfectly by your people. Thank you, Iwona- and please pass on our thanks to all the great guides! We shall be back to Poland! Best regards.
Tamara (USA, 2006)
Dear Joanna, I cannot answer your questions from the e-mail sent to my husband’s school address. But I shall answer them from my e-mail but I have to rewrite the questions. So bear with me.
1. As a whole, The tour was excellent. We have told everyone what a wonderful time we had and how great the tour was.
2. The value for the money was excellent also. I cannot believe we did and saw SOOOOO much. Our days were full of activities.
3. The travel agency support before the tour started was very helpful and reassuring. Joanna answered all our questions.
4. The itinerary was very varied. It was a perfect blend of history, architecture, religion, rest and relaxation.
5. Should the tour be longer or shorter? I can’t think of anything to leave out. After two weeks one really does want to go home.
6. The hotels were very well located. The old town was generally in easy walking distance. The only problem was the lack of available air conditioning. That was not Stay Poland’s fault. Hotels in Poland should invest in those air conditioners that operate on a remote and just charge extra for the remote. Generally most Americans will gladly pay. But perhaps the tour participants could be told that there will be air-conditioning for an extra fee in each hotel. That way they won’t be shocked. At Lodz we had a room that faced the street. The street noise kept us awake most of the night. If we could have closed the windows and turned on air conditioning. it would have been much better
I don’t know if something could be done about the fact that in Lodz and in Krakow and in Zakopane we had a room that faced the street. That meant we did not get a good night sleep for 5 nights. Perhaps someone could monitor the room assignments so that the same people do not get street rooms every night. It really does make a difference.
7. The restaurants and food were good. The food was generous and tasty.
8. In my opinion the tour leader was very excellent. Matthew was so patient with us. He was always there to answer questions and offer help. He NEVER seemed annoyed or tired or disinterested.
9. The local guides were PASSIONATE about their city. We were really lucky with the local guides. They made sure we were where we were supposed to be when we were supposed to be there.
10. The bus and bus driver were perfect for our number of participants. Andre was also very patient and unruffled.
11. The strongest points of the excursion were all the places we visited in such a short amount of time. The number of participants was perfect. How glad I was that we were not part of a 30-45 member group.
12. The weakest points was the overnight in Lodz. The restaurant and the food were excellent. But the city was not as attractive as others.
13. I WOULD recommend STAYPOLAND to EVERYONE. Raymond’s family is already thinking about taking a family vacation with StayPoland in the future. Maybe three years. Hopefully by then more hotels will offer air conditioning.
14. What did you miss during this tour? Absolutely nothing. We did and saw SOOOOO much. I just wish the stores knew how to send things back to America. I would have bought so much more if I could have had the store send it to America. There was a carved wall handing of St. Francis. I really wanted that but it was just too big to carry around. It cost about $100+. I just wish I could have bought it and sent it home.
15. How did you like Poland? I went because Raymond is very Polish. I thought he should see Poland. Everything was clean. The people were very friendly. The younger generation seemed to know English and wanted to practice. The food was very good and inexpensive. The country side was scenic. It amazed me how much had to be rebuilt after WWII. The Nazi did so much damage. The Polish people really worked hard to restore the old towns.
Holly (USA, 2006)
Hi, Joanna! Thank you for everything you did for us in helping us plan our trip to Poland! We loved everything about our trip. Also, thank you for selecting Andre and Agnieszka as our driver and tour guide. You couldn’t have picked a better pair for us! They both did an excellent job with everything! We all grew very fond of them during our week with them and they felt like members of our family — we took forever to say goodbye to them. Thank you again.
Lisa (USA, 2006)
Dear Joanna; One week ago my wife and I completed the twelve day tour of Poland. We are from the Sarasota area of Florida and we toured with our friends Pauline and Jarvis Lynch and Patricia and James Renaldo. It was the first time my wife and I had vacationed in Europe and it was a wonderful experience.
Our tour guide “Thomas”, had a great deal to do with making this the trip of a life time. He is so knowledgeable about Poland and so considerate to those of us who have some physical problems. If all your tour guides are as well informed and so pleasant to be with, your are very fortunate.We must mention our bus driver “Andrew”, who delivered everybody on the bus safely, every day and to our knowledge never lost his way ! Thank you for making this an unforgettable experience. Sincerely
Frank & Flo (USA, 2006)
Hello Joanna and Thomas, Our “Grand Tour of Poland” ending 3 August, was beyond our expectations! The itinerary provided by “Stay Poland” and the follow through, was exceptional. You provided what you advertised and more! The special treats to stop at Cafe Bilke and then to enjoy “crumkauf”(spelling?), to dancing in Zakopane and many other happy times remain, with happy memories for us. Our driver Andrew, again so professional, gave us all a new meaning to safe driving and getting there on time! Our tour was made more meaningful by the talents of Thomas Klimek. His love of Poland, his extensive knowledge of Polish history, his English language skills and humor, his professionalism, his concern for travelers to take care of their needs (from water in the bus, to money exchange, to other personal needs, to a Mass arrangement at Jasna Gora) made our trip even more special. There could have been no better representative of Poland! Warm regards,
Pauline and Jarvis (USA, 2006)
Hello Joanna. I am hearing such good things about your company. My cousin, Lisa Bialek, said you were wonderful to work with in planning their itinerary throughout Poland for the 4 Bialeks. That is the kind of information we love to have.
I am a travel agent here in the United States for over 30 years and we are always looking a good source. I have 45 travel agents working all across the United States who are always looking for someone who is dependable and capable. I’m so glad she has given me your name, email address and the name of your website.
She also talked about the wonderful guide that you provided. We will keep her name on file as well.
Look forward to working with you in the future, I remain Sincerely,
Nancy Peklo-Nosal, President of DESIGN TRAVEL INC. (USA, 2006)
Hi Joanna, Just a quick thankyou for your help in organising our full day trip. It certainly was a long and tiring day but well worth it, the driver was very good too. I will certainly keep your company details for any future trips to Poland. Dzienkuje
Hi Malgorzata, I have just returned to work following my holiday in Europe which included the Poland on the Go tour commencing 29 September.
I would like tell you what a fantastic time my husband and I had. Your tour included the very best that Poland can offer – there were no hidden extras and our tour guide Zuza (Suzanna) was absolutely wonderful. Each day had a new highlight and seeing the Black Madonna was truly spine tingling. Please pass on my thanks to all those who played a part in this booking/tour and I have no hesitation in recommending StayPoland to any future prospective clients. Selecting StayPoland from the internet without any prior knowledge of your company was worrying but it was the best organised and time managed tour that I have ever done.
Poland is not a common tourist destination for Australians but StayPoland gave us the perfect experience – Well done and thank you again. Regards
Patricia and Henry (Australia, 2006)
Dear Ms. Pawlowska: It was a pleasure meeting you in Warsaw during my tour. I also enjoyed the tour very much. I am enclosing my evaluation form with this e-mail. I am considering booking with STAYPOLAND again. Thank you for a wonderful trip.
Daniel (USA, 2006)
Hi Joanna, I hope you are enjoying the holiday season and want to take this opportunity to wish you and your loved ones the very best. Please, also extend this message to Thomas. One highlight of 2006 was the trip to Poland. The excellent tour, the beautiful and interesting country, the nice people, all were very special. I recommend staypoland to anybody interested in that part of the world.
Thanks again and take care
Pawel, I just wanted to let you know that we very much enjoyed our tours with Stay Poland, especially the 3 day tour to Cracow. The guides were excellent, and the hotel also was great. We appreciate your working with us to get the tour that best met our needs. Thanks.
Hello, Just a quick note to thank you for the excellent guided walking tour Stay Poland organised for us when we visited Warsaw last week. The tour was first class, guide could not have been more helpful, informative or more interesting – his dinner and cake shop recommendations were especially welcomed. Thank you very much
Linda (Scotland, 2006)
Hello again Pawel, Just a word to say thanks for organising the trip for us. The driver was great and we had a very ejoyable day (If it is possible to have an “enjoyable” dat at Auschwitz!!!). Poland is a beautiful country and we will CERTAINLY be returning. Cheers
Gerry (UK, 2006)
Pawel, I just wanted to thank you for two great tours. Our driver’s English was challenging, but the guides at both Auschwitz and Zakopane were really excellent. You were right. Zakopane is wonderful! The weather cooperated too. We very much enjoyed our stay in Poland. Thanks again for all your advice.
Nancy (USA, 2006)
Dear Mr Lukaszewicz, Thank you for arranging the tour of Krakow for my group. It was a wonderful visit and I would be grateful if you could pass on my thanks to your colleagues in Krakow and especially Anna, who was a superb guide. Best wishes,
I was sceptical about using the service beforehand but I really shouldn’t have worried. Everything was superb and very efficient.
To make the reservation through StayPoland made it easy to decide where to live. I particularly liked the possibility to “chat” on line and ask questions and get answers directly.
Very quick to respond to requests and emails, very impressed with the interactive features on your site, transfers from and to airport went very smoothly without problems.
Have used Staypoland before and will do so again. I found the website very informative.
I have used Stay Poland before and am VERY pleased with the service – particularly helpful when I phone Stay Poland office. It’s difficult to improve on perfection!!! 🙂
Would definately reserve with StayPoland again, the service and response times were excellent, Renata who assisted me with the booking was excellent to deal with.
StayPoland is exceptional in every way. You are doing a marvelous job. Don’t change.
The StayPoland service was very helpful. Our first choice was not available so they offered the Eden Hotel, which was not on the original list of choices. It turned out to be an excellent hotel for us.
Was very pleased with the service you provided for us. Would recommend to others to use you if they were travelling to Poland. Thank you for helping us to have a really enjoyable stay in Poland. If we return one day we will definately be using your services again. Thank you.
Excellent and extremely reactive and efficient. A superb and rare service quality.
The telephone number for the hotel on the information sheet seemed to be a recorded message when I rang to tell them we would be late arriving. However, I contacted the reservation centre instead, and the person I spoke to was very helpful and telephoned the hotel on my behalf, for which I was very grateful. I would use the service again and recommend it to others.
Thanks to Stay Poland the room reservation has worked excellently. Many thanks also for the telephonic support. I will only reserve by Stay Poland when we’ll go to Poland on vacation again!
Excellent efficient friendly service. You were recommended to us and we would certainly recommend you to others. Many thanks.
My mom, brother and I went on the Grand Tour of Poland last July/August. It was definitely the trip of a lifetime for all of us. All of my great grandparents were from Poland, so it was a wonderful experience to visit their homeland. Poland is a beautiful country and this tour enabled us to see so much of it. This tour truly exposes you to the fullness and variety of Poland and Polish culture. Sometimes one’s expectations for a vacation are hard to meet, but this trip exceeded all of my expectations in every respect.
We had a wonderful tour guide, Tomasz Klimek. His knowledge of Polish history and culture, the life of Pope John Paul II, his obvious love of his country, and his willingness to share it all made the tour so enjoyable for us. The small group size (16) made for an intimate experience where you didn’t feel like your individual needs were ignored. To the contrary, Tomasz made sure everyone’s needs were met and that they truly enjoyed their vacation.
I also wanted to thank Anna and Joanna who were tireless in answering the many, many questions that I asked them. They always made me feel like I was an important customer. After our tour, we spent four days on our own, visiting some of my ancestral villages, and they were very helpful in making recommendations and finding hotels for us in the nearby cities. I hope to someday return to Poland, and I will definitely recommend StayPoland to everyone I know. Thank you again for the experience of a lifetime.
Michael (USA 2006)
Dear Anna, Thank you for your email confirming the transfer and the Auschwitz tour. Thank you also for providing such an efficient and friendly service, my wife and I are both very impressed. We are both looking forward to our visit very much. Regards,
David (USA, 2005)
Just wanted to let you know how much we enjoyed our visit to Poland, and especially the Poland in One Day trip on Saturday. It was an amazing experience and we will never forget it. We both wanted to say thank you for your help in making our visit to Poland so special, and Mark the driver and all the guides we had during the day were just wonderful. I will certainly tell my friends that they should visit Poland, and recommend Stay Poland to make the most of their visits. And thank you too for having the driver meet us with my sister’s name on the board – it was a small thing but it meant a lot, and my sister was thrilled. It is the small things like that and the help you gave us before and during our visit which made it such a wonderful experience for both of us, so thank you very much!
Sue (USA, 2005)
I just wanted to write to say how much we enjoyed our stay at the Senacki Hotel. Our rooms were very comfortable and spotlessly clean. The staff were extremely helpful and obliging and huge breakfasts set us up well for each day. Ideally situated on Grodzka Street for walking around the town, the Hotel gave us a splendid time. The car hire also worked very well. “Jack” met our delayed flight at the airport with good humour and the car proved ideal for our needs. This was our first trip to Poland and we look forward very much to another. We will have no hesitation in arranging it through you. Thank you very much indeed for such a great service.
Nigel (UK, 2005)
Dear Anna You may recall that you arranged accommodation and two tours for Stephen and I during our recent visit to Krakow. We would like to say how good all the arrangements were. The Hotel Voyage was in the centre of the Kazimierz district which was an ideal location and was clean and friendly. Martha, our guide for the Introduction to Krakow tour, really brought the city and its history to life for us. She was both very knowledgeable and very friendly. Her English was very good. The Auschwitz tour was also very good and exceedingly interesting, but the only thing I could perhaps mention was that we could have spent longer, both in Auschwitz 1 and Birkenau and a number of us felt that the duration of the tour should be longer to allow more time there. During our visit we took lots of photographs which we are now busily showing to friends and acquaintances, all of whom are very interested. We are highly recommending a visit to Poland and using your organisation. Thanks very much for your help
Valerie and Stephen (UK, 2005)
Anna, Just a short note to say thank you very much for the tour to Auschwitz. The tour was excellent, well organised and very knowledgeable and helpful guides. There were 19 of us in the end and everyone agreed that the tour had been excellent and a very worthwhile trip. I loved Poland and really enjoyed the hospitality of your people (even though your football team beat us 1-0!!). Once again thank you, Regards,
Jonathan McAlpin (Irelend, 2005)
Joanna, My family and I have returned from a superb four night stay in Poland and are keen to return at a future date. May I say what a splendid guide and driver we were blessed with in Mr Malarek. His knowledge of the history of Cracow was immense. He went out of his way to show us sights on route to Auschwitz and before dropping us back at the hotel, he also showed us some of the main areas around the Jewish Ghettos and Schindler’s factory. A very big thank you for your assistance in arranging this excellent tour. I will definitely recommend your company to other people. Dziekuje bardzo i do widzenia,
Tony (USA, 2005)
Dear Zuzanna Thank you for making this reservation at late evening time! I do look forward to spend some days in Krakow for the very first time! Sincerely,
Astri (Norway, 2005)
Dear Pawel, We just spoke on the telephone – It is perfect! Many thanks indeed for your kind efforts on our behalf. I am so sorry it became quite complicated. Yours sincerely,
John (USA, 2005)
Aleksandra, Thank you again! I am so excited to be going to Poland! I am sure I will have a wonderful time! Do widzenia!
Donna (USA, 2005)
Great! Everything’s OK. We’re sure to spend a good time in Poland cause we went in this country last year, and it’s simply a great country that really worth be visited. Have a nice evening. Thank you
Jérôme (France, 2005)
Dear Joanna, I am so glad that I found your website we have just returned from a wonderful trip from your very interesting country. Thank you for your wonderful very knowledgeable guide blav that’s the name we will remember him by (may not be correct). We had a wonderful experience and he taught us a lot about Poland I wished that we could have understood more of your language before our trip. We will certainly be returning next year if not before. Thank blav from all of us and we wish you all well and will certainly be sharing our experience with our friends. Regards
From Bridget and Catherine (USA, 2005)
Hello Pawel, Firstly, apologies for not contacting you sooner but have been extremely busy. Poor excuse but true. Just a note to say a huge thank you for your help in arranging the Hotel Senacki for us during our stay. Good hotel and in an excellent location. We had a lovely time and plan to return again. Very best wishes,
Dear Renata, Everything arrived accurately! I have both confirmation letters now. Thank your for your fast help and patience when I called several times. I am looking forward to my travels to Poland, Greetings,
J. Schelling (Germany 2005)
Dear carhire (specially Chris), I wanted to thank you for handling my car renting on October 4th. The process was very efficient and good and went smoothly. Although, for. I will surly recommend your services to other people. Thanks,
Shai (Israel, 2005)
Dear Joanna, Thank you so much for your help in setting up our Warsaw tour on July 16. Even though there were a few changes in the itinerary, it was a very good tour. From the 9th of July until the 16th, we were in the Klodsko valley – an incredibly beautiful part of the world! I have recommended a trip to that area to everyone I have come in contact with. When we left Poland, we toured Ireland for a week and there was no comparison! All my life, I have heard how beautiful Ireland is, but Poland was so much more beautiful. And the people were so much friendlier and happier. Thank you again for your part in our wonderful vacation! Sincerely,
Carole (USA, 2005)
Anna, I would like to thank you and your colleagues at StayPoland for all your help in organising our weekend in Poland. The hotel we booked through your website, the Ostoya Palace was amazing and we would recommend it to anyone. Furthermore the day trip to Auchwitz on Saturday was very well organised and we would like to thank you for all your help in making our stay in Krakow very special. With best wishes
Laura (USA, 2005)
Dear Malgorzata, Thank you for the booking for me. I have to admit I’m very pleasantly surprised how good is your service working and how easy to use.
Josef (Czech Republic, 2005)
Dear Anna, Dzien dobry, I’m writing mainly to say dziekuje, to thank you for your part in putting our tour together. For my family, I think it provided an important cultural and educational experience; I also think that my dziadek had a much better time than he will ever admit, maybe even to himself, and I hope that seeing Poland as it is rather than as he’d remembered it, that returning to Lodz, may prove to be at least somewhat cathortic to him. For my own part, as family historian and genealogist I learned more than I expected and less than I perhaps hoped; as traveller I saw some very distinctive sites, some more awful than others; as an observer of people my curiosity was piqued by a national character I don’t understand, leaving me with interest in Polish culture; and as a human being it was a delight, absolutely a pleasure to meet you. We all learned a lot over those ten days and I hope that in the brief time you were with us, you learned a thing or two as well. If you ever make it to the United States – to the Grand Canyon or elsewhere – let me know and I’ll be glad to show you around. Best,
Nathan, (USA, 2005)
Many thanks Zuzanna, I can’t thank you enough for all your help sorting out our trip. I’ll definitely recommend you to anyone travelling to Poland! Best wishes,
Adrian (UK, 2005)
Miroslawa, Thanks you for your help. We really enjoyed our stay In Krakov. The taxi driver was waiting for us at the airport and everything for the 4 days was fine. You have a lovely city and lovely people. Thanks once again.
Regards Joan (UK, 2005)
Anna, We found the Polish people to be very friendly and helpful, so came away with a very good feeling of Poland. I had the feeling before we came, we would have to be so careful there, and I was actually alittle afraid, but found it not to be so. I never felt threatened at all, quiet the contrary. In Szczecin, we were out at night walking on the street to restaurants, and never felt the slightest afraid. We encountered a lot of very nice people, and shall always have a warm feeling for Poland. The tour itself was excellent. It was very busy and fast paced, so we did come home tired, but happy at all we saw and did. I will certainly recommend your Tour if I get the chance. Thank you again,
Nelda, (USA, 2005)
Dear Grzegorz, Many thanks for doing this. We are impressed with how fast and helpful you all are at StayPoland! Have a good weekend.
Regards Matt (UK, 2005)
Dear StayPoland. Thank you very much for helping me out in this difficult situation, I will be visiting Poland in January/February instead and because you been so helpful I will be sure to book it through StayPoland, and recommend you to all my friends best wishes
Graeme (UK, 2005)
Czesc Joanna! I just wanted to thank you for all your assistance in planning our trip to Poland. Everything was “Wyspianaly” ( wonderful, if I spelled it incorrectly ). The taxi service you arranged for us was fantastic ( Pablo-Taxi )!.They got us to Zakopane safe and sound. We used them again to take us to Krakow and then on day of our flight home to take us to the airport. Bardzo dobrze! Zakopane was piekny! We climbed Giewont and also went to Morskie oko. Byl dosonaly. Pogoda byl mily takze! Nie ma deszcz tylko slonce. Dzenkuje bardzo znowu!
Antoni (USA, 2005)
Dear Ms. Bialota, I just want to inform you that everything went well during our recent trip to Poland. Thank you for booking the tours and transportation. All the people we dealt with were professional, knowledgeable, and courteous. I hope to have the opportunity to visit Poland again in the future, and will use StayPoland for assistance. I will also recommend your firm to others I know who travel to Poland. Thank you again for the assistance. Best Regards
Greg (USA, 2004)
Dear Aleksandra, Thank you for all your help. You have done a wonderful job assisting us and we really do appreciate it.We are all very excited about visiting your country and hope to find all the people as wonderful as you have been.Cheers.
Jane (Belgium, 2004)
I would like to say a big thank you to everyone at Booking-Stay Poland for making our trip in November successful. It was fantastic – well done! Kind regards
Glenda (UK, 2004)
Dear Aleksandra, We did make it to Poland. We had a driver take us across to Krakow. Thank you for a most wonderful place to stay. It was perfect for us. The apartment was roomy, clean and had a great view. The beds were comfortable and the bathroom was glorious. We walked the city of Krakow, visited the Salt Mines and totally enjoyed our stay. If I know of anyone who is planning to visit the city I will certainly give them your name with a grand recommendation. Cheers.
Jane (USA, 2004)
Many thanks Agnieszka We have just returned this evening from Krakow. We had a great time everything worked out really well. The salt mines are amazing and my father and uncle really enjoyed this very unusual trip. I was very glad of your help at such short notice. I shall recommend your tour company to friends. Thanks again
Sue (Poland, 2004)
I want to thank you once again for your help with arranging our compliucated group reservation in Krakow. It would not work so smoothly without you. Be fine.
Petr (Czech Republic, 2004)
We only wanted to tell you, that everything with the hotel went perfect. They were very, very friendly, the parking lot was reservated and we – as you told us may be – didn’t pay extra-charge for our dog. As we fell in love with this wonderful city Krakov, we for sure will come back to this place whenever possible ! Once again thank you for your service and be sure we will give your website-adress to all our friends ! Have a nice day
Family Weiss (Germany, 2004)
I used your suggestion of staypoland.com. I communicated via email with Agnieszka, who made several suggestions and got us a reservation at Krakow hotel. Staypoland seems like a professional, efficient travel service. You do not have to pay until check in, and they only have 24-hr cancellation policy for some hotels.
Christine (USA, 2004)
Hi Pawel, I wanted to say thank you for arranging the hire car for me. Everything was fine, the car was great and it was delivered and collected without any problems….As you know, the weather was very very hot (so I should have taken my bikini after all!) Thankyou again for all of your help- I will definately be in touch in the future when I need to hire another car for Poland (I have family in Poland so will be back in a few months) Many Thanks,
Louise (USA, 2004)
Hi Tomas, Thank you for everything you did for us before and while we were in Poland. We had a fabulous time visiting Poland, and have already recommended to several friends that they should make the trip. And of course, we have insisted that they check out your website, because you really made the trip so perfect. I can’t think of a single critism, the trip was better than we could have hoped for. You all did a fantastic job! Thanks again for everything,
Jody and Craig (USA, 2004)
I meant to contact you before to say how much I enjoyed the holiday. You and your company clearly did an awful lot to make it a very memorable experience for us all. I feel that I actually benefitted from it being such a small group – Wladek was a great driver and nothing was too much trouble for him. My only comments would be that I would suggest not starting out with a 5 star hotel as the others then don’t feel quite so luxurious. A 3 star hotel in Warsaw would have been fine. Please pass on my thanks to all your team. I had a great holiday and will definitely recommend your comany to my friends and colleagues. Thanks again.
Christina (UK, 2004)
Hello Agnieszka, Thank you very much for the vouchers – they are accurate and I acknowledge receipt. May I thank your company for a most professional approach to my requests – especially yourself – your website was mentioned in a Webuser magazine concerning new EU holidays and the magazine gave your site a “superb” website.
John (UK, 2004)
Thank you for your services during my recent trip to Poland. You found me excellent accomodations at reasonable prices. I had visited a number of travel sites, including the best known sites, before I found yours. The other sites could not meet my requirements or were much more expensive. I am very happy to have found your company. Your inventory and choices were the best. I will contact you again when I return to Poland.
Philip (USA, 2004)
Can I please thank you most sincerely for arranging such a wonderful trip for me and my family. I did the reservation through Agnieszka before she left and I want to thank her for making our holiday so memorable. The taxi was waiting for us on arrival and the manager met us at our hotel just as we had asked. The train times given were exact, as was the fare. The taxi driver who took us from Krakow to Auschwitz was wonderful and couldn’t have been more helpful. In a limited time period we were able to see both camps and get our train from Krakow to Warsaw at 3.30. Our guide and driver around Warsaw the next day were absolutely charming and so very very helpful. Again we were met at the station by the manager who took our bags to the train platform. Thank you so much for such accurate planning. We would like also to thank all the companies involved. My mother is 87 and had the most amazing 4 days of her life. She remembers the war clearly, which took so much of her adolescence, and your care to our needs made it possible for her to travel and see so many places she didn’t think was possible. We are so grateful and hope to come back soon to Poland so will be in touch. Thank you once again from me, my mother and family!!
Avril (USA, 2004)
Thanks for all your organisation. We had a great trip and it all worked like clockwork. Krakow was really beautiful and a great place to stay. Many thanks
Edward (UK, 2003)
I recieved both booking confirmations for the hotels in Warsaw and Krakow and information about train tickets delivery. Thank you. Also, I would like to thank you for one of the most professional, personal and speedy services i have ever received. I have travelled to well over 40 countries in the past 3 years and have never received such good service. I believe credit should be given when it is deserved and would like you to know that you have been very helpful in all aspects of our stay in Poland.
Charles (UK, 2003)
I want to thank you for the fine service you provided us for our trip to Poland. I was so pleased with the arrangements for the guided tour on Tuesday, the train tickets, and the tour in Auschwitz. Everyone we encountered was very professional and pleasant, as well as knowledgeable and friendly. It made our visit most enjoyable. I will happily recommend your service to any of our friends coming to Warsaw and Krakow. Kind regards
Judith (USA, 2003)
Here I am to tell you about our wonderful trip in your wonderful country: it was FANTASTIC! We loved Warsaw, we loved Krakow and your services were perfect! If ever we’ll go back to Poland (I wish we will…), we’ll defenitly choose your company again to take care of all our reservations. “Dziekuje”, Mr. Zukal!
Maria (Portugal, 2003)
We wish to thank you for your invaluable help in setting up such an enjoyable time for us in Krakow and Zakopane, both of which – and the hotels – were superb. The arrangements with the drivers were excellent with no problems, and we reached Lambinowice to the POW camp my wife and her brother wished to visit. We will certainly be recommending Poland to our friends. Thank you again,
the Huggans and Emonds (UK, 2003)
We had a FABULOUS time in Krakow. The hotel was superb. Thank you very much. I will recommend you to anyone I know who goes to Krakow. Best regards
Robert (USA, 2003)
Our tour was a very wonderful experience, we can see what big efforts you took, we appreciate the deal you gave us, …i will tell my travel agent about you…. we were lucky to have pawel and roman with us….we felt very well cared for, our most heartful thanks to each and everyone…
Marina (USA, 2003)
We had a wonderful time in Poland. We had beautiful memories. Thanks to you and to Wladyslaw. Wladyslaw was a wonderful driver/guide. Thank you for everything. Best wishes.
Lilibeth (USA, 2003)
Dear Michal, Thank you for organizing Szydlowka in Mazury Lakes. The house was pefectly equipped and very clean, the garden and food were marvellous. Thanks to you we had an amazing holiday and I thank you again for finding this accommodation for my family. The car arranged by Tomas was also ok, the representative was at the airport earlier than myself the drop-off was punctual as well. I am very satisfied with your firm – you keep your promises and I will advertize you in Paris.
Margareth (France, 2003)
Dzien Dobry Pawel, I want to thank you for booking my hotel reservations for my recent trip to Poland. All three hotels: in Warsaw, in Przemysl, and in Krakow were just wonderful. The rooms were spacious and absolutely spotless, and the services of the reception and the concierge were perfect. Your efforts in the booking process were timely and helpful.
Ron (USA, 2003)
Dear Mr. Tomas The trip to Bielsko-Biala, Beskid and Krakow was a success. All of us were very satisfied and liked the country. Everything was all right, the minibus was perfectly comfortable and Mr. Grzegorz an excellent driver: polite and very helpful…. The guides in Warsaw were superb too.
Erika (Israel, 2003)
We had an absolutely wonderful time in Warsaw. My father, my husband, and I enjoyed ourselves immensely. Warsaw offers all kinds of activities for every interest. My husband enjoyed visiting the casino across from our hotel, and my dad and I loved the National Museum. We also took a walk through the beautiful Lazienski Park and Palace on the Water. Also, thank you for arranging such informative tours. The guides were truly knowledgeable, and we learned so much about the history of the city. The tour of the old Jewish ghetto was very powerful. Mr. Eisenberg took us to some sites that we could never have seen on our own. Next time we go to Poland, we plan on visiting Krakow, so I will be contacting you again. Thank you again.
Jane (USA, 2003)
Dear Aleksandra, We’ve received the car rental confirmation. It’s all in good order, and we’re set. (I’m going to miss your daily e-mails and friendly chats.) Thank you for doing such a fine job getting our reservation together. We’re hoping we meet more people just like you when we finally get to Krakow.
Paweł (Canada, 2003)
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