How we collect and publish reviews

All reviews and ratings published on StayPoland.com are genuine opinions of people who participated in our trips.

If you participate in a trip organized by us, we will send you a survey a few days after the end of the tour. In the survey, we will ask for your opinion about our service. You will be able to both write a review and give a score (on a scale of 1-5) for individual elements of the trip.

Then, we will calculate the arithmetic mean from the partial ratings and publish it on the page with the description of a given tour. All partial ratings will also be published, as well as your review.

We always follow the principle of publishing all opinions, regardless of whether their content is positive or negative. However, in certain cases, we reserve the right to edit or not publish a review if it:

  • contains profanity, personal or sensitive data
  • incites violence or discrimination
  • contains spam or promotional content
  • the content is unrelated to the evaluated tour
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