Here is a summary of advantages for both types of tour products.
WHY TAILOR-MADE TOURS?
Our Tailor-made tours are based on fully personalized itineraries prepared with the help of your Personal Travel Assistant. You will be consulted in every stage of the planning – whether you have just a general idea of your preferences or already have a plan waiting to be turned into reality.
To read our recommendations of attractions, please download our free Poland travel e-books.
PROFESSIONAL AND QUICK SERVICE
Our friendly Personal Travel Assistants at StayPoland are customer-oriented and have an extensive knowledge of Poland.
On working days we guarantee a reply, within 24 hours, to your requests (the latest by the next day), and for urgent requests we will get in touch immediately.
To stay abreast when preparing a tour program for you, we create a comprehensive Tour Fact Sheet (view an example), which will become your Tour Voucher as soon as everything you have requested are confirmed.
BEST GUIDES, HOTELS AND PRIVATE TRANSPORTATION
We work only with the best guides, hotels and transport companies. All hotels will be selected to suit your needs and we will strive to book you the best rooms. Your guides will provide you with valuable local insights into the history and culture of the places you visit, and your drivers will be on time to pick you up. StayPoland synchronizes all arrangements, takes care of the details and monitors the standard of all service items.
DESTINATIONS: POLAND AND BEYOND
While we specialize in Poland, we can also arrange extensions into neighboring European countries and their highlights: e.g. Prague, Budapest, Vienna, Berlin and Vilnius, just to name a few.
EMERGENCY PHONE NUMBER IN POLAND
You will always have access to your Personal Travel Assistant. If you have any questions regarding your travel arrangements, you are more than welcome to contact StayPoland’s personal tour assistants. Once you are in Poland, you will also have a phone number for emergencies (available 24/7). Whatever happens in Poland or Central Europe, you will never be alone.
We are based in Poland with offices in Warsaw and Krakow. With minimal overheads and a popular wholesale reservation system, we are able to guarantee competitive prices - and hotel prices can be as much as 50% cheaper than rack rates. Our tours range from budget to luxury packages, depending solely on your preferences.
TRANSPARENT PRICING POLICY
We keep the Tailor-made tour prices transparent. All requests are free. Your Personal Travel Assistant prepares an offer with the exact prices for all services.
All quoted service prices are Internet-based and discounted. In order to cover the cost of personal service, we apply a small service charge of 0-10% (usually 5%); details are in the conditions. In return you receive exclusive service: unlimited personal consultancy, an emergency phone number, no credit card transaction fees, free restaurant guides (shipped by post before your tour starts), and free restaurant / culture events booking.
Please check the conditions for our Tailor-made tours. For a comprehensive understanding of the terminology, visit the terms page.
Our cancellation policy is very reasonable. If you must cancel a tour, we want to be as lenient as possible.
WHY FIXED-DATE ESCORTED TOURS?
SECURE AND COMFORTABLE CHOICES
In booking a fixed-date Escorted tour, you have the peace of mind that every single tour item has been well tested since 2003 and designed to meet your total satisfaction. We have been perfecting the tours and itineraries based on feedback from all of our customers.
The maximum number of people on each tour varies from 12 to 22 (with the exception of Simple Pleasures itinerary: 6-8 persons), so that you can experience the friendly and enjoyable atmosphere of a small group. It also gives you more one-to-one time with the guides and tour leader.
LOW PRICES - BIG VALUE
We do our best to keep our prices low. Our customers strongly emphasize on the excellent value for the money of our tours. We don’t use misleading first-glance low prices. Everything you need is included - all entrance fees, health insurance, taxes and most meals. There are no extra payments.
For your benefit we keep the prices in Polish zloty, which has weakened in 2009, making the tour prices very affordable. There is no extra service charge for fixed-date Escorted tours – you just pay the price you see on our website.
CENTRAL TOP QUALITY HOTELS
You will have the opportunity to stay in charming, centrally located hotels. In contrast to most other travel agencies, we have only small groups, and thus are able to select hotels that are usually available only for more discerning individual tourists.
Each tour has an exceptional cultural program. Only with StayPoland will you have the opportunity to try the best authentic Polish cuisine, visit a brewery and a distillery museum, listen to a private Chopin Piano Concert, dine 100 meters underground, search for hidden architectural gems, pick mushrooms, buy amber jewelry and walk in the footsteps of the late Pope John Paul II.
Our guests come from numerous countries: the USA, Great Britain, Australia, Canada, New Zealand, Scandinavia, the Netherlands and many other places from around the world. Thus, the odds are you are in for a pleasurable international experience. Our aim is not to contribute to “mass tourism”, but to comply with responsible tourism and bring people together: both tourists and locals. We are very pleased to learn that even people who usually avoid organized group travel enjoyed the atmosphere of our tours.
We provide you with the all the information before you book with StayPoland. All tour terms and conditions are available on our website. Programs and schedules are clearly and precisely stated. You will also receive detailed information on what is included in the tour.